Privacy Policy
Last updated: 13 January 2026
Avid exists to make reading more alive — a space where ideas open, conversations deepen, and thinking becomes part of your daily rhythm.
This Privacy Policy explains how your information is handled when you use Avid.
We prioritise clarity, discretion, and respect.
1. Information We Collect
Information you share
- Your email address (for secure sign-in)
- Conversations, notes, highlights, and reading-related inputs
- Optional profile data such as preferred name
Information that keeps Avid running
- Device and browser details
- Log and performance signals
- High-level, anonymised usage analytics
All information is encrypted in transit and at rest.
2. How We Use Your Information
We use your information to:
- Deliver the Avid experience
- Personalise your conversations
- Improve reliability and quality
- Communicate important updates or support messages
- Keep the platform secure
We do not sell your data.
We do not use it for advertising.
Your ideas remain your own.
3. How Avid Processes and Stores Data
Avid operates on secure, industry-standard cloud infrastructure. This includes:
- Managed authentication
- Encrypted data storage
- AI systems that support conversation generation and personalisation
Your conversations are processed automatically to deliver the product's features.
Human review of your messages does not occur.
If you delete your account, we permanently remove your personal data from our production systems, including your conversations and profile information. Limited, encrypted backups may persist for a short period, and we may retain minimal records where required by law or for security and fraud prevention.
4. Your Rights
Depending on your region, you may have the right to:
- Access your data
- Delete your data
- Correct inaccurate information
- Export what you've created
To exercise these rights, email Pascal@avid.chat.
5. Who Avid Is For
Avid is designed for individuals aged 16 and above.
We do not knowingly collect personal information from children.
6. Updates to This Policy
As Avid evolves, this policy may evolve as well.
We will notify you of material changes.
Contact Us
Questions or concerns?