A Three-Step Framework For Solving Problems 👌
Jun 2019
Define success as a specific metric with a defined goal you can easily measure—ideally a concrete number like '10% increase in X' or '50% decrease in Y.' Pick a goal that's believable but ambitious enough that hitting it would genuinely excite your team and leaders.
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What Seven Years at Airbnb Taught Me About Building a Business
Jun 2019Wildly ambitious goals are meant to push you, not kill you. If you don't hit the goal but get close, congratulate the team and move on. The moment you punish near-misses on stretch goals, you've signaled that teams should set comfortable targets instead.
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Sep 2019If you ask anyone on your team what your strategy is, would they be able to explain it? If not, your strategy isn't clear enough. A strategy that only lives in the PM's head isn't a strategy—it's a secret.
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