Gibson Biddle on his DHM product strategy framework, GEM roadmap prioritization framework, 5 Netflix strategy mini case studies, building a personal board of directors, and much more
with Gibson Biddle · Jun 2022
Product strategy should balance three elements: delighting customers (10X better experiences), building defensible advantages (hard to copy), and creating business value (margin enhancing). The tension between delight and margin is where strategy lives—you must constantly trade off customer joy against business sustainability.
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